WF-32 · Staff and Super Admin.
Agreed directionUse the Manage dashboard
Give internal users one entry to registered engines.
Manage
Registered engines and operational work
7Engines
14Exceptions
6Reviews due
EngineHighlightsFreshness
Exchange3 provider exceptions2 min agoOpen
Assessments6 reviews due1 min agoOpen
Catalogs1 sync failed5 min agoOpen
State preview
Default: Engine navigation, highlights and operational queues.
EntryManage login.
InterfaceEngine navigation, highlights and operational queues.
Exit / handoffOpen the owning engine's workflow.
WF-33 · Super Admin.
Supporting capabilityAdminister engine access
Control which internal modules each Staff member can use.
Engine access
Control internal module access
Staff memberManageExchangeAssessments
Priya Nair✓✓✓
Jordan Bell✓—✓
Sam Lee——✓
Access here controls internal engine entry; every workflow action still checks context.
State preview
Default: Staff access matrix across registered engines.
EntryManage administration.
InterfaceStaff access matrix across registered engines.
Exit / handoffUpdated internal access policy.
WF-34 · Staff.
Agreed directionAct for an Agent
Let Staff perform authorised work without losing true identity.
Acting for Alex Morgan · Actual actor Priya Nair · Reason: support request
Agent workspace
Both identities remain visible and auditable
Alex Morgan
Support request SR-441
LotStateNext action
GL-2048Declaration draftContinue
GL-2049Assessment assignedView
State preview
Default: Prominent “acting as” state, reason/context and exit action.
EntryScoped Agent selector.
InterfaceProminent “acting as” state, reason/context and exit action.
Exit / handoffAction executes with both identities recorded.
WF-35 · Staff, reviewer or support.
Supporting capabilityInspect contextual audit
Explain who did what, for whom and where.
Contextual audit
Explain who did what, for whom and where
All actors
Alex Morgan
Barwon Ridge
Lot GL-2048
Declaration updated
Assessor assigned
Lot created
State preview
Default: Filterable actor, represented actor, action, time, Sale and Organisation timeline.
EntryLot, Sale, Participant or activity history.
InterfaceFilterable actor, represented actor, action, time, Sale and Organisation timeline.
Exit / handoffResolved question or linked investigation.
WF-36 · Staff.
Supporting capabilityWork cross-Organisation queues
Let internal teams triage work without losing scope.
Operational queues
Triage across Organisations without losing scope
6Needs review
8Provider failures
3Assignments overdue
WorkOrganisationSaleState
Assessment AS-881Barwon RidgeGeelong SpringReview
Nexlot payload NX-40Otway FarmsGeelong SpringFailed
Lot GL-2072Western DistrictBallarat CatalogOverdue
State preview
Default: Filterable pending reviews, assignments, failures and active Sales.
EntryManage highlights or queues.
InterfaceFilterable pending reviews, assignments, failures and active Sales.
Exit / handoffOpen the record with explicit context.